Privacy Policy
Who we are
Lockyer Lighting Ltd (‘Lockyer Lighting/We/Us’), of 80 South St, Dorking, RH4 2HD is committed to protecting your privacy. We will only use information given at the time of ordering or when making an enquiry by whatever means is collected lawfully and in accordance with the General Data Protection Regulation.
The information we collect and what we use it for
We collect and process information that you provide when using our site, including when registering to use our site, ordering from it or subscribing to our service. We also collect details of your visits to our site, including traffic data, location data, IP address.
We use information held about you in the following ways:
•To take your orders, process your payments and deliver the items you have purchased;
•To provide any additional services you have requested, such as our marketing communications;
•To personalise your visit to the website and ensure that content from our site is presented in the most effective manner for you and for your computer.
Under the Law, we must have a valid legal basis to process your data. In most instances, we will process your data because we have a contract with you e.g. to deliver your purchases or to provide you with other services you have requested. We will also use your personal data to send you sales and marketing communications that we believe may be of interest to you if we have your explicit consent for this activity, or if you are an existing customer where we have a legitimate interest in communicating with you. You can opt out of sales and marketing communications from us at any time.
Who we share your data with
We do not pass your personal information on to third parties. All transactions that you initiate with Quattro Rish on this web site are confidential. Your name will not be added to any third party mailing lists.
Unsubscribing from marketing
You are in control of your data and can update your preferences or unsubscribe at any time – If you no longer wish to hear from us, please contact us at info@lockyerlighting.co.uk.
How long we keep your data for
We will not retain your personal data for longer than is necessary to fulfil the purposes for which you provided that personal data, unless the law permits or requires that we retain it for longer. The retention period varies depending on the purpose of the processing. For example, the data collected during your purchase of goods on www.quattrorish.com are retained in accordance with local tax law (seven years in the UK, after which time it will be archived, deleted or anonymised), while the data used to send you our marketing communications are retained until you ask to be unsubscribed.
Your rights
You are entitled to: (i) require us to erase your personal information; (ii) restrict or object to our data processing activities; (iii) receive from us the personal information we hold about you which you have provided to us; and (iv) require us to correct the personal information we hold about you if it is incorrect.
Please note that these rights may be limited by data protection legislation, and we may be entitled to refuse requests where exceptions apply.
If you are not satisfied with how we are processing your personal information, you can make a complaint to the Information Commissioner. You can find out more about your rights under data protection legislation from the Information Commissioner’s Office website: www.ico.org.uk.
COOKIE POLICY
Cookies are tiny text files stored on your computer when you visit certain web pages. These pieces of information are used to improve the services we provide to you. We use cookies to keep track of what you have in your basket, and to remember you when you return to our site. To purchase products on our website, you will need cookies enabled. If you don’t wish to enable cookies, you can still browse the site and use it for research purposes.
We do have relationships with carefully-selected suppliers who may also set cookies during your visit.
• Google Analytics. [Cookie names: _utma _utmb _utmc _utmz ]. These cookies are used to collect information about how visitors use our site. We use the information to compile reports and to help us improve the site. The cookies collect information in an anonymous form, including the number of visitors to the site, where visitors have come to the site from and the pages they visited. For more information see Google Privacy policy https://www.google.com/intl/en_uk/policies/privacy/.
• Google Map. [ Cookie name: NNID PREF] • You can manage these small files and learn more about them from the article, Internet Browser cookies- what they are and how to manage them.
Learn how to remove cookies set on your device.
We’re giving you this information as part of our initiative to comply with recent legislation, and to make sure we’re honest and clear about your privacy when using our website.
Changes to this policy
This privacy policy will change from time to time as we develop the range of services on the website. When this privacy policy changes, we will place an updated version on this page.
Regularly reviewing this page ensures that you are always aware of what information we collect, how we use it and under what circumstances, if any, we will share it with other parties. You should always check the privacy policy before using this site, even if you have visited it in the past. This ensures that you will be aware of any changes. Changes to our privacy policy do not affect information we already hold about you. This statement was last updated on 16th May 2022.
Other
Our VAT number is: 230725338. All correspondence must be in English. Our usual opening hours are Monday to Saturday 9.30am to 17.00pm and Sunday 11.00am to 16.00pm.